Help for everyday technology
Make it work for you.
Support for the technology you use at home and in daily life, in Louisville and remotely.
Devices, software & everyday troubleshooting
Get practical help when your computer, phone, or software gets in the way. Work through the problem with someone who explains what is happening and helps you feel comfortable with the solution.
- Apple and Microsoft device setup and support
- Software installation, updates, and troubleshooting
- Help with email, accounts, and connected devices
Security, accounts & backups
Protect the photos, files, and accounts that matter to you. Get help putting sensible safeguards in place and understanding how to use them day to day.
- Passwords and multifactor authentication
- Backup setup and recovery planning
- Device security and privacy settings
Scam concerns & practical next steps
A suspicious message, unexpected phone call, or unfamiliar pop-up can be unsettling. Get patient help assessing what happened, securing affected accounts, and recognizing warning signs.
- Help evaluating suspicious messages and requests
- Guidance after a suspected scam or account compromise
- Plain-language advice for safer everyday habits
Purchase guidance & cost savings
Choose technology that fits what you actually need. Talk through your options before buying, and review the services you already pay for to find a simpler, more useful setup.
- Computer, phone, and accessory selection
- Software and subscription reviews
- Help comparing options and avoiding unnecessary purchases
Home automation & entertainment
Make the technology in your home easier to live with. Get help connecting devices, setting up streaming, and learning the controls so the setup works for you.
- Smart-home device setup and guidance
- Streaming and home entertainment assistance
- Troubleshooting connections between home devices
Patient, personal guidance
Bring your questions, whether you are learning something new or trying to make better use of what you own. Move at your pace, with clear explanations and time to practice.
- One-to-one help with everyday technology
- Walk-throughs of unfamiliar features and settings
- Clear next steps you can return to later