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For individuals

Personal Technology Services

Patient, hands-on help with the devices, software, accounts, and everyday technology you rely on.

From a device that will not cooperate to a purchase you want to get right, start with what you need. Sean will help you work toward a practical solution, with clear explanations along the way.

Ask about personal support

Help for everyday technology

Make it work for you.

Support for the technology you use at home and in daily life, in Louisville and remotely.

Devices, software & everyday troubleshooting

Get practical help when your computer, phone, or software gets in the way. Work through the problem with someone who explains what is happening and helps you feel comfortable with the solution.

  • Apple and Microsoft device setup and support
  • Software installation, updates, and troubleshooting
  • Help with email, accounts, and connected devices

Security, accounts & backups

Protect the photos, files, and accounts that matter to you. Get help putting sensible safeguards in place and understanding how to use them day to day.

  • Passwords and multifactor authentication
  • Backup setup and recovery planning
  • Device security and privacy settings

Scam concerns & practical next steps

A suspicious message, unexpected phone call, or unfamiliar pop-up can be unsettling. Get patient help assessing what happened, securing affected accounts, and recognizing warning signs.

  • Help evaluating suspicious messages and requests
  • Guidance after a suspected scam or account compromise
  • Plain-language advice for safer everyday habits

Purchase guidance & cost savings

Choose technology that fits what you actually need. Talk through your options before buying, and review the services you already pay for to find a simpler, more useful setup.

  • Computer, phone, and accessory selection
  • Software and subscription reviews
  • Help comparing options and avoiding unnecessary purchases

Home automation & entertainment

Make the technology in your home easier to live with. Get help connecting devices, setting up streaming, and learning the controls so the setup works for you.

  • Smart-home device setup and guidance
  • Streaming and home entertainment assistance
  • Troubleshooting connections between home devices

Patient, personal guidance

Bring your questions, whether you are learning something new or trying to make better use of what you own. Move at your pace, with clear explanations and time to practice.

  • One-to-one help with everyday technology
  • Walk-throughs of unfamiliar features and settings
  • Clear next steps you can return to later

Looking for help for your team? Explore business & nonprofit services →